event & venue specialist.

ESSENTIAL DUTIES & RESPONSIBILITIES
Central point of contact to facilitate the venue's logistical needs including the coordination of catering, audio-visual, security, swag/collateral, and transportation.
Manage booking requests/room blocks utilising the client's internal system and ensure calendar invitations are sent for prep meetings and speaker scheduling.
Provide on-site support on the day of the event, including assisting clients with registration processes, badge printing, and escorting guests to their designated locations.
Administrative duties including supply management, event documentation and post event communications to key stakeholders.
Support on-site events as day of point contact for the client and customers.
Responsibilities associated with an event will include but may not be limited to: logistical and operational responsibility, establishing A/V, budget management, décor, staffing and catering.
Manage client expectations on logistical issues and escalate issues as needed.
SWAG management, keeping accurate inventory of all supplies and ensuring sufficient stock.
Liaise and build relationships across different levels within the immediate team and the client's organisation; effectively work cross-functionally.
Work with the team to ensure adherence to client standards of operations.
Be responsible for accurate and timely reconciliation of events.
Be proactive with ideas and creative solutions.
Other: This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.

EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS
Education/Qualification: Bachelor's Degree preferred.
Experience required: Position requires 2-4 years of experience.
Skills & Requirements: Very good communication and social skills.
Travel: No travelling required.

Knowledge, Skills & Attributes:
Excellent customer service: passionate about providing customers a world class experience, with the desire to go above and beyond.
Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings.
Experience working cross-functionally with all levels of stakeholders in a fast-paced environment.
Ability to understand the meeting/event objective and mission, business, and audience in order to align with the overall vision and strategy of the needs of the Event Host and event.
Organisational and time management skills.
Ability to execute tasks independently and efficiently.
Adaptability to situations and ever-changing demands.
Ability to think of new ideas and processes to improve efficiency.
Ambitious and proactive with a calm and flexible approach to handling pressure.
Work intelligently and ensure management is aware of problems or issues which negatively affect productivity.
Build excellent relationship with team through positive communications.
Ensure knowledge is shared within the team to enable them to work smarter and more efficiently.
Work on ad hoc requests from clients as required.
Strong meeting coordination experience for meetings/conferences ranging between 50-300+ people.
Must be fluent in English.
Creative problem solver, resourceful, team player.
Highly organised with the ability to handle multiple tasks to meet strict deadlines.
Excellent time management and multi-tasking skills.
Experience working on large and complex databases.
Ability to work independently and as part of the team.

WORKING CONDITIONS
This role requires full-time, on-site presence.
Coordinate and execute event logistics, including manual handling, lifting/moving boxes (15kg/35lbs) and other items like tables and chairs as needed, packaging, taping, labeling, and sorting tasks.
Remain at times in a stationary position for prolonged periods throughout the day to support the running of our events.
Move around in different positions to accomplish tasks in environments including tight and confined space (moving packages in storage rooms, coat rooms, etc).
Flexibility of hours, must be willing to work mornings, evenings and potentially weekends as needed.